1. Open Outlook and click on the Outlook tab at the top and then click on Settings.
2. Next click on Accounts.
3. At the bottom left of the new window, click on the "+" sign. Then click on Open Shared Mailbox.
4. In the search window type in the name of the shared mailbox you want to add and select the account. Then click on the Add button at the bottom right.
5. Outlook will check permission and if your account is allowed to access the mailbox. Once done, the new shared mailbox should now appear on the left column in Outlook with the rest of your accounts.
Note: it can take up to 60 minutes for the permission to access the shared mailbox to take hold. If you get an error, and you think it may be outside of this window, please email support@baetherapy.com.